Screencord — Terms and Conditions

Effective date: 29 June 2026 Last updated: 29 June 2026

1. Who we are and what these Terms cover

These Terms and Conditions (the "Terms") govern your access to and use of the Screencord digital-signage platform, including the web application, the player software, the device-pairing service, all related application programming interfaces, and any associated websites and services (together, the "Service").

The Service is operated by T Minus One GmbH (trading as "Screencord"), a limited liability company (Gesellschaft mit beschränkter Haftung) organised under the laws of Switzerland, with registered office at Aubrigstrasse 22, 8833 Samstagern and statutory seat in Richterswil (ZH), entered in the Commercial Register under UID CHE-306.571.225 (CH-ID CH-020-4081934-8). In these Terms, "Screencord", "we", "us" and "our" refer to T Minus One GmbH.

By creating an account, clicking "I accept", or otherwise accessing or using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" and "Customer" refer to that entity.

If you do not agree to these Terms, you must not use the Service.

2. Definitions

• Account — the registered account through which you access the Service.
• Content — any media, files, text, images, video, designs, layouts, scenes, playlists, schedules and other material that you or your users upload to, create in, or display through the Service.
• Screen — a logical display configured in the Service to which Content is published. Each physical or virtual display that is paired with your Account counts as one Screen.
• Player / Device — the software or hardware endpoint that connects to the Service using a pairing code and renders your Content on a physical display.
• Plan — the subscription tier you select (Free, Pro or Enterprise), as described in Section 7.
• Screen-Day — one Screen being connected to and able to receive Content from the Service for any part of one calendar day. Screen-Days are the unit of metering used for usage-based billing.
• Billing Period — a calendar month, unless agreed otherwise in writing.

3. The Service

Screencord is a cloud-based digital-signage platform that lets you:

• upload and manage media (such as images and videos) in cloud storage;
• create designs, scenes and layouts using the in-browser Studio editor;
• organise media into playlists and assign them to schedules;
• pair display devices to your Account using a one-time link/pairing code; and
• publish and remotely manage the Content shown on those displays.

We may add, change, or remove features of the Service from time to time. We will not materially reduce the core functionality of a paid Plan during a paid Billing Period without giving you reasonable notice and, where required, a pro-rated refund of any pre-paid amounts for the removed functionality.

4. Eligibility and registration

To use the Service you must be at least 18 years old and capable of forming a binding contract. The Service is intended for business and professional use.

When you register, you agree to provide accurate, current and complete information and to keep it up to date. We may refuse, suspend, or terminate any Account at our reasonable discretion, including where registration information is found to be false or misleading.

5. Your account and security

You are responsible for all activity that occurs under your Account. You must:

• keep your credentials confidential and not share them;
• use a strong, unique password and, where offered, enable two-factor authentication (TOTP or a security key / passkey); and
• notify us promptly at [email protected] if you suspect any unauthorised use of your Account.

We are not liable for any loss arising from unauthorised use of your Account that results from your failure to safeguard your credentials. You remain responsible for the acts and omissions of any users you invite to your Account.

6. Connecting screens and devices

Screens are connected by entering a pairing code generated in the Service into the Player on your display device. You are responsible for the devices, network connectivity, and on-site hardware used to run the Players. We do not supply or warrant any third-party display hardware.

A Screen continues to count toward your Plan limits and usage-based charges (see Section 7) for as long as it is paired with your Account, regardless of whether it is actively displaying Content, until you remove it in the Service.

7. Plans, pricing and usage-based billing

7.1 Plans

The Service is offered on the following Plans. Current limits and prices are shown in the Service at the point of sign-up and on our pricing page, which form part of these Terms.

• Free — intended for evaluation and light use. Limited to one (1) Screen, one (1) user and a capped amount of media storage. Content displayed on the Free Plan carries a Screencord watermark.
• Pro — for production use. Priced at CHF 10 per Screen per month, subject to the Screen and storage limits shown at sign-up. No watermark.
• Enterprise — for larger deployments and resellers. Pricing, limits and terms are agreed individually in a written quote. Where an Enterprise order form or master agreement is signed, that document prevails over these Terms to the extent of any conflict.

7.2 How Pro is metered and billed

The Pro Plan is billed monthly in arrears on a usage (Screen-Day) basis, not as a flat fee. For each Billing Period we count the total number of Screen-Days your Account used during that period and charge:

(total Screen-Days in the period) × (monthly per-Screen price) ÷ (number of days in the period).

This means you pay only for the Screens you actually had connected, pro-rated to the day. Metering is to daily granularity. Your first Billing Period is pro-rated from the day you upgrade.

Invoices are issued on the 1st of each month for the preceding month and charged automatically to your stored payment method.

7.3 Taxes (Swiss VAT / MWST)

T Minus One GmbH is not currently registered for Swiss value added tax (MWST) and therefore does not charge MWST; the prices stated are final and no VAT is added. Should we become liable to register for MWST in future, VAT will be added at the applicable statutory rate, shown separately on invoices together with our MWST number, and we will give notice in accordance with Section 7.4. Where you are required by law to withhold any tax, you must gross up the payment so that we receive the full amount due.

7.4 Price changes

We may change Plan prices and limits on at least 30 days' notice by email and/or in-app notice. Changes take effect at the start of the next Billing Period after the notice period. If you do not accept a price increase, you may downgrade or cancel before it takes effect; continued use after the effective date constitutes acceptance.

8. Payment, payment method and processing

8.1 Payment processor

Card payments are processed by Payrexx AG and the connected payment service providers. By providing a payment card you authorise us, through Payrexx, to store a secure token representing your card and to charge that card automatically for recurring usage-based fees as they fall due (a merchant-initiated transaction). We do not store your full card number; card data is held by the payment processor in accordance with applicable card-scheme security standards (PCI-DSS).

8.2 Authorisation and recurring charges

When you add a card, you complete a one-time authorisation (including strong customer authentication) on the processor's secure page. Thereafter, you authorise recurring automatic charges for each month's usage without further action on your part, until you cancel or remove the payment method. You are responsible for keeping a valid, chargeable payment method on file while on a paid Plan.

8.3 Failed payments, dunning and lockout

If an automatic charge fails, the following applies:

• Days 0–2: we re-attempt the charge up to three times, approximately 24 hours apart.
• Days 3–9 (grace period): if still unpaid, your subscription is marked past due. The Service keeps running, but we will email you and display in-app reminders to update your payment method.
• Day 10: if the amount remains unpaid, the Service is locked out — connected Players stop receiving Content updates — until the outstanding balance is settled.

We may charge reasonable interest on overdue amounts at the statutory default rate under Swiss law (currently 5% per annum under art. 104 of the Swiss Code of Obligations) and recover reasonable costs of collection.

8.4 Invoices

Invoices are made available electronically in the Service. They are issued in Swiss francs (CHF) and show our UID. No MWST is charged (see Section 7.3).

9. Term, cancellation, downgrade and termination

9.1 Term

These Terms apply for as long as you have an Account. Paid Plans renew automatically each Billing Period until cancelled.

9.2 Cancellation and downgrade by you

You may cancel a paid Plan or downgrade at any time from the billing settings. Because Pro is billed in arrears for actual usage, cancellation stops future Screen-Day accrual; you remain liable for Screen-Days already used up to the effective date of cancellation, which will be invoiced in the normal cycle. To downgrade from Pro to Free you must first reduce your Screens to within the Free limit (one Screen). If you remove your payment method while on Pro with more Screens than the Free limit allows, the Service may be locked out (see Section 8.3) until you reduce your Screens.

9.3 Termination or suspension by us

We may suspend or terminate your Account, in whole or in part, if:

• you materially breach these Terms (including the Acceptable Use Policy in Section 11) and, where the breach is curable, do not cure it within a reasonable period after notice;
• payment is overdue beyond the grace period;
• we are required to do so by law or by a competent authority; or
• your use poses a security, legal, or reputational risk to us, the Service, or third parties.

Where practical and lawful, we will give notice before suspension. We may suspend immediately without notice where necessary to protect the Service, other customers, or to comply with law.

9.4 Effect of termination

On termination, your right to use the Service ends. We may delete your Content and Account data after a reasonable retention period. You should export any Content you wish to keep before termination becomes effective. Sections that by their nature should survive (including Sections 8, 10, 12, 13, 14, 15, 16, 18 and 19) survive termination.

10. Refunds

Except where required by mandatory law, fees for Screen-Days already consumed are non-refundable, because the Pro Plan bills only for usage already delivered. We do not provide refunds for periods during which the Service was available but unused. Nothing in this Section limits any non-excludable statutory rights you may have.

11. Your Content and Acceptable Use

11.1 Ownership of your Content

As between you and us, you retain all rights in your Content. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, transmit, adapt (for technical/format purposes), cache and display your Content solely to operate and provide the Service to you (including delivering it to your paired Players). This licence ends when you delete the Content or close your Account, subject to reasonable backup-retention periods and legal-hold obligations.

11.2 Your responsibility for Content and display rights

Screencord is a tool for publishing Content to displays that you control, often in public or semi-public spaces. You are solely responsible for ensuring that you have all necessary rights, licences, consents and permissions for the Content you display and for the act of displaying it publicly, including:

• copyright and neighbouring rights in images, video, fonts, and music or audio (including public-performance / broadcasting licences from collecting societies such as SUISA where applicable);
• trademark and personality/likeness rights;
• consents required under data-protection law for any personal data shown; and
• compliance with advertising, labelling, gambling, alcohol, tobacco, financial-promotion and other sector-specific rules applicable to what you display and where you display it.

11.3 Acceptable Use Policy

You must not use the Service to upload, store, display, or transmit Content, or to act in a way, that:

• is unlawful, defamatory, obscene, hateful, harassing, or incites violence or discrimination;
• infringes any third party's intellectual-property, privacy, or other rights;
• contains child sexual abuse material or any other illegal content;
• contains malware or is designed to disrupt, damage, or gain unauthorised access to any system;
• violates any applicable law or regulation, including Swiss and EU sanctions and export-control laws;
• attempts to circumvent Plan limits, metering, watermarking, or access controls;
• imposes an unreasonable or disproportionate load on our infrastructure, or involves scraping, reverse engineering, or probing the Service except as expressly permitted by law; or
• resells, sublicenses, or makes the Service available to third parties except under an Enterprise/reseller arrangement agreed with us in writing.

We may, but are not obliged to, review Content. We may remove or disable access to Content that we reasonably believe violates these Terms or the law, and will, where practical, notify you.

12. Our intellectual property

The Service, including all software, the player, the Studio editor, templates we provide, the Screencord name and logo, and all related intellectual property, is and remains owned by us or our licensors. Except for the limited right to use the Service under these Terms, no rights are granted to you. You must not copy, modify, distribute, sell, or create derivative works of any part of the Service, except as permitted by mandatory law.

Any feedback or suggestions you provide may be used by us without restriction or obligation to you.

13. Service availability, support and maintenance

We aim to keep the Service available with high reliability but, unless a separate written service-level agreement applies (e.g. under an Enterprise plan), the Service is provided on a commercially reasonable, "as available" basis. We may perform maintenance, and will try to schedule planned maintenance to minimise disruption and to give advance notice of significant planned downtime where reasonably practicable.

Support for Free and Pro Plans is provided by email at [email protected] on a reasonable-efforts basis during normal Swiss business hours.

14. Warranties and disclaimers

To the maximum extent permitted by law, and except as expressly stated in these Terms, the Service is provided "as is" and "as available", and we disclaim all other warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure, or that it will meet your specific requirements. You are responsible for verifying that Content displays correctly on your Screens.

Nothing in these Terms excludes or limits any liability or right that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, for fraud, or for unlawful intent or gross negligence.

15. Limitation of liability

To the maximum extent permitted by Swiss law:

• We are liable without limitation only for damage caused by our gross negligence or wilful misconduct, and for damage that cannot lawfully be limited.
• For all other cases, our aggregate liability arising out of or in connection with the Service and these Terms is limited to the total fees you actually paid to us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim.
• We are not liable for indirect, incidental, special, consequential, or punitive damages, nor for loss of profits, revenue, goodwill, business, or data, nor for any loss arising from your Content, the display (or failure to display) of Content, third-party hardware, networks, or services, even if we were advised of the possibility of such damage.

These limitations apply regardless of the legal theory on which a claim is based and reflect the allocation of risk between the parties and the pricing of the Service.

16. Indemnity

You agree to indemnify and hold us harmless against any third-party claims, damages, losses, liabilities, and reasonable costs (including legal fees) arising out of or related to: (a) your Content; (b) your use of the Service in breach of these Terms or applicable law; or (c) your infringement of any third party's intellectual-property or other rights. We will notify you of any such claim and allow you to control its defence, provided that any settlement that imposes obligations on us requires our prior written consent.

17. Data protection

We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR). Our processing of personal data is described in our Privacy Policy, which forms part of these Terms.

Where we process personal data on your behalf as part of your Content or your use of the Service (for example, personal data you choose to display), you are the controller and we act as processor. In that case, the data-processing terms in our Data Processing Agreement (available on request at [email protected]) apply, and you warrant that you have a lawful basis for the processing you instruct.

18. Confidentiality

Each party may receive non-public information from the other. The receiving party will use such information only to perform under these Terms and will protect it with at least reasonable care. This does not apply to information that is or becomes public without breach, was already known, is independently developed, or must be disclosed by law.

19. Changes to these Terms

We may update these Terms from time to time. If we make a material change, we will give reasonable notice by email and/or in-app notice before it takes effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not accept the change, your remedy is to stop using and cancel the Service before the change takes effect.

20. General

• Force majeure. Neither party is liable for failure or delay caused by events beyond its reasonable control (including outages of telecommunications, hosting, or payment providers, natural events, war, or governmental action).
• Assignment. You may not assign these Terms without our prior written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets, on notice to you.
• Entire agreement. These Terms (together with the Privacy Policy, any DPA, the pricing page, and any Enterprise order form) constitute the entire agreement between the parties and supersede all prior agreements on their subject matter.
• Severability. If any provision is held invalid or unenforceable, the remaining provisions remain in full force, and the invalid provision will be replaced by a valid one that comes closest to its intended effect.
• No waiver. Failure to enforce a provision is not a waiver of it.
• Notices. Legal notices to us must be sent to [email protected] and, where required, to our registered seat. We may give notice to you by email to your Account address or by in-app notice.
• Language. These Terms may be made available in German, French, Italian, and English. If versions diverge, the English version prevails for interpretation, except where mandatory consumer law requires the version in your language to prevail.

21. Governing law and jurisdiction

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the substantive laws of Switzerland, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods (CISG).

The exclusive place of jurisdiction for any dispute arising out of or in connection with these Terms is the competent courts at the registered seat of Screencord (T Minus One GmbH) in Richterswil, Switzerland, subject to any mandatory place of jurisdiction provided by law (including, for consumers, any non-waivable forum at the consumer's domicile).

22. Contact

T Minus One GmbH (trading as Screencord) Aubrigstrasse 22, 8833 Samstagern, Switzerland UID: CHE-306.571.225 Email: [email protected]